A Very Particular Set Of Skills

17 Feb 2018
16:00 - 17:00
Yerrid Ballroom

A Very Particular Set Of Skills

Approaching technology skills as tradeskills, from the standpoint that approaching ourselves not as “smart people” -vs- “lusers”, but rather more like mechanics can encourage much better incident reporting. The main point is two-fold: there is a fair bit of ego in many areas of tech, and as security becomes more of a constant concern for everyone, we need to be able to create an environment where users feel comfortable reporting incidents or breaches. The key point: we’re like mechanics, and no one likes to talk to a mechanic that talks down to and belittles them.